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Knowledge Base (20)

  1. Unable to open Reports Explorer in BUI

    Answer: Environment: Browser User Interface (BUI), Oracle B2C Service, all versions Issue: On some workstations (PC) "Unknown application error" returned while opening Reports Explorer. Resolution: In...

  2. Error "Problems During Load - Unknown" during export to Excel file

    Answer: Environment: Analytics, Oracle B2C Service all versions Resolution: Error  "Problems During Load - Unknown" is an MS Excel engine error. It returned when at least one of...

  3. Restricting computers or hosts that can access the Oracle B2C Service console and end-user pages

    Answer: Environment: Configuration Settings Oracle B2C Service, All versions including Browser User Interface (BUI) Resolution: The SEC_VALID_ADMIN_HOSTS  setting defines which hosts are allowed to...

  4. An email address uses an umlaut in the local part of the address

    Answer: Environment: Oracle B2C Service, Email Issue: Oracle B2C Service does not currently support Email Address Internationalization in sending responses to addresses that contain non-ASCII characters...

  5. PCI DSS Responsibility Matrix

    Answer: Environment: PCI pods (Includes US Federal Government pods) Resolution: Oracle and its B2C Service customers have shared responsibility in ensuring their Oracle B2C Service implementation meets the...
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Documentation (53)

  1. Link to a URL

    Keyboard Shortcuts In Policy Modeling condition Ctrl+Shift+Delete Apply Blank Line style Alt+B Apply Legend style Alt+ L Apply Rule Name Last Updated: 02/20/2025

  2. Link to a URL

    Input Masks ) U Uppercase letter L Lowercase letter M Ignore case (lowercase, uppercase, and numbers are acceptable Last Updated: 09/09/2022

  3. Link to a URL

    Input Masks ) U Uppercase letter L Lowercase letter M Ignore case (lowercase, uppercase, and numbers are acceptable Last Updated: 02/22/2025

  4. Link to a URL

    Input Masks ) U Uppercase letter L Lowercase letter M Ignore case (lowercase, uppercase, and numbers are acceptable Last Updated: 06/16/2022

  5. Link to a URL

    Customer Portal » \RightNow\Utils\Text - Formatting character (space, hyphen, parentheses) U - Uppercase letter L - Lowercase letter M Last Updated: 10/23/2018
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